Roseanna is the director of first impressions at the First National Lifestyle Sippy Downs office and is responsible for administration duties that keep the office running like a well-oiled machine. Providing support to the sales and property management teams, Roseanna can be found preparing contracts, launching new listings to countless websites, processing rental applications, sharing exciting office news on social media and making sure that all customers are being well looked after.
Prior to joining the First National Lifestyle Sippy Downs team, Roseanna has enjoyed a successful career in sales and customer service. While she currently holds a Certificate IV in Property Services (Real Estate), Roseanna had previously run a successful small commercial flower farm for 12 years, showing her diversity, time management and organisation capabilities. Thriving in the positive team environment at First National Lifestyle, Roseanna loves coming to work and spending time with her colleagues, learning new things and challenging her limits. She loves to make customers smile and improving processes to reduce errors and streamline outcomes. Roseanna describes the office as a fun and friendly place to work and even admits she has become more outgoing and confident since joining the team over a year and a half ago.
When Roseanna is not in the office she stays active with gym sessions or enjoying our stunning beaches, rainforest and hiking tracks. A budding photographer, Roseanna is enjoying honing her craft while also learning more about social media so potentially the two hobbies can combine provide a creative outlet and provide further value to the First National Lifestyle team.