Meet Wendy Duncan As Office Administrator, Wendy underpins the performance of our sales and property management departments with creative, enthusiastic flair. With a strong customer service ethic and a background in special education, Wendy brings a steady hand to First National Lake Macquarie’s management. Her retail experience combines with business and teaching qualifications to assure our processes and systems are of the highest standard. ‘Our customers always come first. I’m constantly working closely with our team, reviewing and improving our systems so First National Lake Macquarie’s clients have a smooth and stress free experience’ says Wendy. ‘I always try to see the positive and good in all situations. I love working beside my husband Troy and the great team we have here. It’s just like my second family’. Wendy’s commitment to providing exceptional service aligns perfectly with the First National Lake Macquarie’s ethos – We put you first.